Terms & Conditions

Last Updated: 07/10/2025

Musano (Afshah Nayer) is the owner and operator of musanoreservations.com. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions along with our Privacy Policy. If you do not agree with these terms, please do not use this Website.

1. Acceptance of Terms

By using musanoreservations.com, you confirm your acceptance of these Terms and Conditions, including any updates or additional policies posted on the site. Musano reserves the right to modify these Terms at any time without prior notice. Continued use of the Website after such changes signifies your acceptance of the updated Terms.

2. Services Provided

Musano connects users with verified third-party agents who assist via phone with:

• Flight booking
• Flight change
• Cancellations
• Group and family reservations
• Local and international flights

Please note that we do not offer direct online booking. All services are coordinated exclusively through phone communication with our affiliated agents.

3. User Responsibilities

When using this Website, you agree to:

• Provide accurate, complete, and current information when submitting inquire. 
• Use the Website for lawful and legitimate purposes only
• Avoid engaging in fraudulent, abusive, or harmful activities
• Not interfere with or disrupt the Website’s functionality or security
   

4. Phone-Based Assistance

All bookings, changes, and cancellations are handled solely over the phone by our affiliate agents. You are responsible for providing accurate and accessible contact information to facilitate communication and follow-up.

5. Bookings and Payments

All bookings are finalized directly by third-party agents via phone. Musano does not process payments or handle pricing through this Website and is not liable for the terms, pricing, or availability set by service providers.

6. Cancellations and Modifications

Any fees or charges related to  cancellations and Modifications will be clearly communicated by OMEGA MEDIA GROUP during your phone interaction before any action is taken.

7. Pricing Disclaimer

While we aim to provide accurate and timely information, final pricing and availability depend solely on the service providers at the time of booking. Musano is not responsible for any discrepancies, changes, or availability issues.

8. Limitation of Liability

To the fullest extent permitted by law, Musano disclaim all liability for indirect, incidental, or consequential damages arising from your use of this Website or services provided by third-party agents.

9. Indemnification

By using this Website, you agree to indemnify and hold harmless Musano, its owners, partners and affiliates from any claims, liabilities, or damages arising from your use of the Website or violation of these Terms.

10. Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of courts located in Rawalpindi, Pakistan.

11. Termination of Access

Musano reserves the right to suspend or terminate your access to the Website if you violate these Terms or engage in disruptive or harmful conduct.

12. Changes to These Terms

We may revise these Terms and Conditions at any time. Updated Terms will be posted on this page with the revised date. Continued use of the Website implies acceptance of the updated Terms.